Dear Customer!
TBB pank has significantly reduced the range of services provided to clients, including the collection of deposits. In 2025, the Bank will also cease to provide payment services to customers, of which customers will be further informed.
TBB pank is planning to initiate a voluntary liquidation process in January 2025. In this connection, the Bank has applied to the Financial Supervision Authority for a voluntary liquidation authorisation, which is currently pending. Once approval is granted, the banking license will be revoked, and the Bank will no longer be authorized to provide financial services. TBB pank confirms that all client deposits will be returned in full.
To ensure a smooth process for closing your current account and transferring your funds to an account at another credit institution due to the voluntary liquidation, we recommend that You provide the details of Your current account at another credit institution located in Estonia or the European Economic Area. You can instruct TBB pank to transfer Your funds to this account.
You can submit the payment order and account closing application with the account details at the TBB pank office during business hours, or as a digitally signed application sent to helpdesk@tbb.ee. Additionally, you can enter the details of your current account in the internet banking system under the Configurations – Client data section.
For your convenience, we kindly ask that You submit the payment order and account closing application with the account details at another credit institution no later than 31 January 2025. After the banking license is revoked, the return of funds may be delayed as standard payment systems may cease to operate.
If You do not have an account at another credit institution, You may withdraw funds from your account in person at the TBB pank. If the accumulated amount exceeds €5,000, please notify us in advance by emailing helpdesk@tbb.ee, so we can ensure the required amount of cash is available.
The Bank reports regularly to the Financial Supervision Authority on preparations for liquidation.
For more information, please contact us by e-mail helpdesk@tbb.ee or call our information line +372 66 88 066 on working days from 9.00 to 17.00.
Thank You for Your trust and cooperation!
TBB pank