Everyday bankingAccountsUpdating customer data

Updating customer data

We ask our clients to renew their data in connection with tax information exchange

If you are a taxable person (individual or legal person) in any country than Estonia, we ask you to fill in the Client Data Questionnaire where shall be added all tax residence countries and respective tax identification numbers.


Client Data Questionnaire for private customer

Client Data Questionnaire for corporate customer and beneficial owner


There are several options for renewing customer data:

Sending the filled in Client Data Questionnaire to the bank by e-mail or by mail (the electronically filled in Questionnaire must be signed and sent by e-mail to the address )

 Renewing customer data in Internet bank

Renewing customer data in a bank office

Additional information from Customer Support at +372 66 88 066

Please be aware that if a customer does not provide the required information, the financial institution will be obliged to submit data of the person to the Tax and Customs Board.

Exchange of tax information FATCA & CRS keyboard_arrow_down

Starting 1 January 2016, Estonian financial institutions are obliged to ask customers to provide the bank with all tax residence countries (including USA) where customers pay taxes and their taxpayer identification number.

The legal grounds for gathering and exchanging tax information under FATCA and CRS legislation are stipulated in the Tax Information Exchange Act.

Under the CRS, jurisdictions like Estonian Tax and Customs Board obtain financial information from their financial institutions and automatically exchange that information with other jurisdictions on an annual basis.

For more information, please visit the websites http://www.oecd.org/tax/ (CRS) and www.irs.gov (FATCA)

Customer support

Mon-Fri 09.00-17.00

Phone: +372 668 8066

Skype: +372 712 0503

*Outside office hours you can report your card lost by calling +372 668 8088

Important! Our branch office in Tallinn, on Vana-Viru 7 is temporarily closed until 31.12.2020

Contact us


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